Associate Systems Analyst
East Lansing, MI
Full Time
Information Technology
Entry Level
Title: Associate Systems Analyst
Reports To: Business Intelligence Manager
Location: East Lansing, MI
Department: Information Technology
The Associate Systems Analyst will be responsible for analyzing, studying, and optimizing existing tools and implementing new system solutions. The Associate Systems Analyst will monitor current processes and implement new solutions with the goal of improving overall business efficiency. This position will work with all departments across the SET SEG organization and serve as a technical contact for systems-related requests, issues, enhancements, and knowledge.
WHO WE ARE
School Employers Trust (SET) is a non-profit company that was created after a monumental shift in school funding happened in 1965. SET, which began in 1971, served as an employee benefits association focused on offering comprehensive and affordable employee benefit solutions to Michigan public schools and their employees. Two years later, its partner organization School Employers Group (SEG) was formed to administer compensation and fringe benefits for SET. As schools were faced with more challenges related to insurance, SEG evolved and grew into a company that provides workers’ compensation and property/casualty services for Michigan public schools.
Today, SET SEG continues to expand and find creative ways to meet the specialized needs of its members. This, coupled with a superior member experience, is why SET SEG has maintained its position as an industry leader in the school insurance market.
We value those who proactively solve challenges, simplify the complex, thrive in a fast-paced setting, have a customer-first mentality, and seek a collaborative and inclusive work environment. We offer 100% employer paid insurance (medical, dental, and vision), Paid Time off (PTO), and paid parental leave.
Our passion is delivering peace of mind to Michigan public schools and we look for team members who are motivated by our cause. To learn more, visit: https://setseg.org.
WHO YOU ARE
You are energized by working with a collaborative team and industry peers to support Michigan public schools through their challenges. You seek understanding and are motivated to tackle projects and problems with the customer in mind. You anticipate needs and preempt challenges and concerns, delivering increasingly relevant customer experiences over time. You value a culture that is rooted in mutual respect, where you can learn from different perspectives and roles.
Primary Responsibilities:
Required Qualifications:
Physical Demands / Work Environment
Several hours per day at a sit/stand desk, average mobility to move around an office environment; able to spend several hours per day at a computer. Punctual, regular, and consistent attendance is required.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Reports To: Business Intelligence Manager
Location: East Lansing, MI
Department: Information Technology
The Associate Systems Analyst will be responsible for analyzing, studying, and optimizing existing tools and implementing new system solutions. The Associate Systems Analyst will monitor current processes and implement new solutions with the goal of improving overall business efficiency. This position will work with all departments across the SET SEG organization and serve as a technical contact for systems-related requests, issues, enhancements, and knowledge.
WHO WE ARE
School Employers Trust (SET) is a non-profit company that was created after a monumental shift in school funding happened in 1965. SET, which began in 1971, served as an employee benefits association focused on offering comprehensive and affordable employee benefit solutions to Michigan public schools and their employees. Two years later, its partner organization School Employers Group (SEG) was formed to administer compensation and fringe benefits for SET. As schools were faced with more challenges related to insurance, SEG evolved and grew into a company that provides workers’ compensation and property/casualty services for Michigan public schools.
Today, SET SEG continues to expand and find creative ways to meet the specialized needs of its members. This, coupled with a superior member experience, is why SET SEG has maintained its position as an industry leader in the school insurance market.
We value those who proactively solve challenges, simplify the complex, thrive in a fast-paced setting, have a customer-first mentality, and seek a collaborative and inclusive work environment. We offer 100% employer paid insurance (medical, dental, and vision), Paid Time off (PTO), and paid parental leave.
Our passion is delivering peace of mind to Michigan public schools and we look for team members who are motivated by our cause. To learn more, visit: https://setseg.org.
WHO YOU ARE
You are energized by working with a collaborative team and industry peers to support Michigan public schools through their challenges. You seek understanding and are motivated to tackle projects and problems with the customer in mind. You anticipate needs and preempt challenges and concerns, delivering increasingly relevant customer experiences over time. You value a culture that is rooted in mutual respect, where you can learn from different perspectives and roles.
Primary Responsibilities:
- Ability to initiate, receive, understand, and reply to written and oral communication (verbal, written, telephone, e-mail, etc.)
- Ability to travel and work remotely on a periodic basis
- Learn, analyze, evaluate, configure, and support existing business information systems
- Support projects by bridging the gap between the business and technical teams to guide identification of new system requirements and translate technical specifications into clear non-technical requirements
- Learn and implement best practices for scalability, supportability, ease of maintenance, and system performance
- Serve as a technical point of contact with an existing or new software vendor
- Learn, develop, and implement maintenance procedures, monitor systems health, gather system statistics, and troubleshoot reported errors and alarms
- Learn, develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow
- Provide documentation of all processes and present training as needed to employees at all levels of the organization
- Attend various educational events and continuously stay up to date with the latest technology and best practices
- Proactively conduct research on new, upcoming, and forward-thinking technologies
- Other duties as assigned
Required Qualifications:
- A bachelor’s degree in computer science, Information Systems or analytical field is preferred
- The ideal candidate will have up to 2 years of experience working in information technology, systems analysis, or a related field
- Ability to assess business needs and translate them into relevant technological solutions
- Critical thinker and proven problem-solving skills
- Excellent verbal and written communication skills
- Demonstrates strong time management and prioritization
Physical Demands / Work Environment
Several hours per day at a sit/stand desk, average mobility to move around an office environment; able to spend several hours per day at a computer. Punctual, regular, and consistent attendance is required.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
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